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. 2019 Aug 20;9(8):e028956. doi: 10.1136/bmjopen-2019-028956

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© Author(s) (or their employer(s)) 2019. Re-use permitted under CC BY. Published by BMJ.

This is an open access article distributed in accordance with the Creative Commons Attribution 4.0 Unported (CC BY 4.0) license, which permits others to copy, redistribute, remix, transform and build upon this work for any purpose, provided the original work is properly cited, a link to the licence is given, and indication of whether changes were made. See: https://creativecommons.org/licenses/by/4.0/.

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Variation across ICUs in the mean overall family satisfaction score (A) before and (B) after adjustment for patient and family member characteristics. ICUs, intensive care units.