Table 1: Characteristics and antecedent factors of type II and type III studies of workplace violence among doctors | ||||
Author, year, country |
Sample size, years examined, study
design, type of violence |
Antecedent factors | CASP grade | Summary risk of bias |
1. AbuAlRub and Al Khawaldeh, 2014, Jordan | n=521, 2013–2014, descriptive/exploratory research design, type II |
> Patient on worker violence: - Factors related to administration (ie, no assertive legislations, ineffective solutions for violent incidents, long shift hours, short level of staff, inappropriate work environments, lack of sources provided) - Factors related to staff (ie, lack of communication, poor quality care, lack of proper training giving rise to inexperienced staff) - Factors related to their patients and families (ie, increased level of anxiety and tension, notions of poor-quality health care, life stress, no/lack of health insurance) - Factors related to security (ie, inexperienced or simply unqualified security staff, increased traffic of public and visitors' access, uncontrolled visiting time) |
7 | Low risk |
2. Baykan et al, 2015, Turkey | n=597, 2012, descriptive study, type II |
> Patient on worker violence: - Environmental factors - Attitudes of politician/managers, media and uneducated locals - Excessive demands of patients - Patients using doctors as their scapegoat, immediate resolvent |
10 | Low risk |
3. da Silva et al, 2015, Brazil | n=2940, unspecified, cross-sectional, type II |
> Patient on worker violence: - Depressive symptoms and major depression (ie, more prone to react when faced with complaints or aggressive behavior) - Patients being disappointed from having high expectations of service |
8 | Low risk |
4. Hahn et al, 2012, Switzerland | n=2495, 2007, cross-sectional survey, type II |
> Patient on worker violence: - Those trained in aggression management - Professionals working with patients over the age of 65 - Professionals who work in emergency rooms, outpatient rooms, intensive care units, recovery rooms, anesthesia, intermediate care and step-down units |
9 | Low risk |
5. Heponiemi et al, 2014, Finland | n=1515, 2006–2010, cohort study, type III |
> Worker on worker violence: - Decrease in job control (ie, lack of opportunities to learn and improve on skills, lack a variety of tasks) > Patient on worker violence: - No direct measures like no metal detectors for metal weapons, no security dog teams, no cameras and security personnel all-in-all to decrease/prevent WPV |
9 | Low risk |
6. Hills and Joyce, 2014, Australia | n=9449, 2010–2011, cross-sectional descriptive, type II |
> Patient on worker violence: - Patient with a medical condition or undergoing psychosocial circumstances - Patient with cognitive impairment or arousal, frustration or distress > Worker on worker violence: - Less experienced clinicians |
9 | Low risk |
7. Kitaneh and Hamdan, 2012, Jerusalem | n=271, 2011, cross-sectional, type II |
> Patient on worker violence: - Less experience, low level of education, under-reporting due to fear of consequences, lack of management support |
9 | Low risk |
8. Mantzouranis et al, 2015, Greece | n=175, 2013, descriptive study using questionnaire, type II |
> Patient on worker violence: - Long wait times - Patient with drug and alcohol abuse - Patient with psychiatric disorders - Disobedience of patients, relatives and friends - Lack of sufficient personnel on site |
9 | Low risk |
9. Pompeii et al, 2015, USA | n=2098, unspecified, descriptive, type II |
> Patient on worker violence: - Altered mental status, behavioral issues - Patient with pain/medication - Patient dissatisfied with care |
7 | Low risk |
10. Vezyridis, Samoutis, and Mayrikiou, 2015, Cyprus | n=220, 2012–2013, cross-sectional, type II |
> Patient on worker violence: - Altered mental status, behavioral issues - Patient with pain/medication - Patient dissatisfied with care |
9 | Low risk |
11. Vorderwulbeck, et al, 2015, Germany | n=831, 2013, questionnaire-based, type II |
> Patient on worker violence: - Patient who uses alcohol - Patient who uses drugs - Patient with mental illness |
8 | Low risk |
12. Wu et al, 2015, Taiwan | n=189, 2009, cross-sectional, type II |
> Patient on worker violence: - Vast increase in health services volume and so as a consequence, short consultations occur which in turn will anger patients - Safety climate (a protective factor for WPV that mediates the relationship between work-derived violence and negative consequences, job satisfaction and work engagement) - Excessive volume of physicians' job demands which can result to poor quality service leading to angered patients - Hospital administration needing to ensure enough health care staffing levels to prevent WPV |
7 | Unclear risk; used convenient sampling for recruitment may pose some bias |
13. Zafar et al, 2016, Pakistan | n=179, 2013, cross-sectional, type II |
> Patient on worker violence: - Mental health |
10 | Low risk |