Table 2.
Ratings of Satisfaction with VA Health Care and the Veterans Choice Program, by Attempt and Receipt of Care in the Choice Program in 2015
| Attempt and receipt of care under the Veterans Choice Program | p value | ||||||
|---|---|---|---|---|---|---|---|
| No attempt | Attempted only* | Received Choice care | |||||
| N † | % | N | % | N | % | ||
| Satisfaction with VA health care (n = 191) | 0.06 | ||||||
| Very satisfied | 12 | 35.3 | 12 | 27.9 | 42 | 36.8 | |
| Somewhat satisfied | 17 | 50.0 | 19 | 44.2 | 39 | 34.2 | |
| Less than satisfied | 5 | 14.7 | 12 | 27.9 | 33 | 29.0 | |
| Satisfaction with Choice (n = 153)‡ | < 0.001 | ||||||
| Very satisfied | 2 | 5.1 | 45 | 39.5 | |||
| Somewhat satisfied | 5 | 12.8 | 31 | 27.2 | |||
| Less than satisfied | 32 | 82.1 | 38 | 33.3 | |||
*Attempted but had not received Choice care
†N indicates the number of valid responses. Non-Likert responses (e.g., do not know, not applicable) were treated as missing
‡Satisfaction with Choice was assessed only for those who attempted to use Choice