Schematic of methods used in the project. The left-hand column illustrates the dimensions of interest and specific resources (eg, internal policy documents) that inform data collection. The second column characterizes the 5 central methods of data collection, including rapid ethnography (eg, key informant interviews, shadowing, walkthrough), EHR video-capture, log files, artifacts, and network analysis.20 The third column lists the type of information captured by each method. The analysis yields 4 categories of output.