Table 1.
Characteristics of individuals calling the Marie Stopes Bangladesh call center about menstrual regulation (MR) from July 2012 to August 2016.
| Characteristic of the call or caller | July 2012-October 2014, % | November 2014-August 2016, % | Total, n (%) | P value | |
| Type of caller | <.001 | ||||
| Pharmaceutical representative | 0.51 | 0.59 | 1603 (0.56) | ||
| Pharmacist or pharmacy worker | 21.83 | 23.70 | 65,828 (22.93) | ||
| Village doctor | 20.76 | 18.67 | 56,036 (19.52) | ||
| MR user (woman) | 21.70 | 24.74 | 67,438 (23.49) | ||
| Husband of MR user | 28.19 | 19.39 | 65,999 (22.99) | ||
| Mother or other relative of MR user | 4.08 | 7.27 | 17,115 (5.96) | ||
| Friend of MR user | 2.61 | 5.54 | 12,466 (4.34) | ||
| Don’t know, refuse and missing | 0.33 | 0.10 | 557 (0.19) | ||
| Reported age of MR user (years) | <.001 | ||||
| <20 | 20.20 | 25.85 | 67,579 (23.54) | ||
| 20-24 | 40.04 | 35.03 | 106,453 (37.08) | ||
| 25-29 | 25.67 | 21.18 | 66,074 (23.01) | ||
| 30 or older | 9.24 | 14.35 | 35,188 (12.26) | ||
| Don’t know, refuse and missing | 4.85 | 3.60 | 11,801 (4.11) | ||
| Division of Bangladesh | <.001 | ||||
| Dhaka | 28.47 | 27.27 | 79,700 (27.76) | ||
| Rajshahi | 10.72 | 12.54 | 33,870 (11.80) | ||
| Rangpur | 9.01 | 10.37 | 28,175 (9.81) | ||
| Chittagong | 22.21 | 20.84 | 61,448 (21.40) | ||
| Sylhet | 8.80 | 11.25 | 29,422 (10.25) | ||
| Khulna | 8.44 | 7.73 | 23,017 (8.02) | ||
| Barisal | 6.58 | 7.09 | 19,758 (6.88) | ||
| Out of country, don’t know, refuse and missing | 5.76 | 2.91 | 11,705 (4.08) | ||
| Repeat callera | <.001 | ||||
| Don’t know and refuse | 12.44 | 8.21 | 23,450 (9.53) | ||
| Yes | 45.69 | 44.61 | 110,635 (44.94) | ||
| No | 41.87 | 47.18 | 112,085 (45.53) | ||
| MR user had purchased drug before callingb | —c | ||||
| Don’t know and refuse | — | — | 1070 (0.63) | ||
| Yes | — | — | 109,429 (64.50) | ||
| No | — | — | 59,158 (34.87) | ||
| MR user had taken drug before calling | <.001 | ||||
| Taken complete regimen | 12.38 | 17.80 | 44,745 (15.59) | ||
| Started the regimen | 10.17 | 7.10 | 23,987 (8.36) | ||
| Not taken | 72.78 | 72.35 | 208,211 (72.52) | ||
| Don’t know and other | 4.67 | 2.75 | 10,152 (3.54) | ||
| Specific MR-related queryd | |||||
| Whether misoprostol used for MRe | — | 96.75 | 164,145 (96.75) | — | |
| Correct MR dosage and regimenf | 73.11 | 72.35 | 208,605 (72.66) | <.001 | |
| Information on side effects and complications | 72.82 | 72.35 | 208,267 (72.54) | <.001 | |
| Experiencing side effects | 15.12 | 18.96 | 49,930 (17.39) | <.001 | |
| Caller suspects complications | 2.04 | 3.37 | 8118 (2.83) | <.001 | |
| Caller thinks they have taken the wrong doseg | 4.22 | 2.75 | 6745 (3.08) | <.001 | |
| Questions about taking pain medication | 6.75 | 7.83 | 21,207 (7.39) | <.001 | |
| Questions about accessing clinic or hospital | 1.04 | 5.88 | 11,207 (3.90) | <.001 | |
| Total | 40.91 | 59.09 | 287,095 (100.00) | — | |
aQuestion introduced in July 2013.
bMissing data due to question being introduced in November 2014.
cNot applicable.
dMultiple responses allowed, so column percentages can total more than 100.
eMissing data due to question being introduced in November 2014.
fCombined responses to queries about timing, dosage, and route.
gQuestion not asked in September 2013-October 2014.