Table 1.
Definitions of the coded categories and word pair examples.
| Category | Definition | Actual word pair examples | References |
| Information | knowledge related | diabetes information; disease information; learn how | Bartlett & Coulson, 2011; Greene et al, 2010; Kaufman, 2010 |
| Support (informational) | “support,” “help,” “advice,” without referencing another person | support how; information help | Menefee et al, 2016; Kaufman, 2010 |
| Support (social) | “support,” “help,” “advice,” referencing another person | support people; help people | Crotty et al, 2015; Dale et al, 2012; Nicklett et al, 2013 |
| Share/companionship | “share,” and involve other people | information community; share support; friendship information | Crotty et al, 2015; Strom & Egede, 2012; Vassilev et al, 2013 |
| Self-management | diet, self-regulation, complication, blood, etc; pump and instrument; medicine | control better; treatment information; recipes information; pump information; diabetes pump; understand Super Bolus; insulin questions | Bodenheimer et al, 2002; Quinn et al, 2011; Vassilev et al, 2013 |
| N/A | not applicable | other more; other how |
|