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. 2019 Aug 20;5(2):e10692. doi: 10.2196/10692

Table 4.

Representative responses from the open-ended questions.

Theme Excerpt
Barriers to use
  • Logging in - could use it at first and then couldn’t use it

  • Getting password and making part of routine

  • Password - could not change it

  • Lack of computer skills

  • Inputting my own information because it was time-consuming

Facilitators to use
  • Self-explanatory & navigate tabs, very user friendly

  • Easy to understand and find information

  • Didn’t have to think much (user friendly)

  • Easy to navigate

Communication with providers
  • Rather talk in person

  • Easier to contact over phone

  • Lack of time & rather talk in person

Communication with family, caregivers, and friends
  • More of a private person

  • Private about medical information

  • Like to keep things private

Communication with other CRCa survivors (suggested improvements)
  • More exchange to other cancer survivors

  • Website for specific cancers for others with same cancer to network

  • Highlight resources more with specific feature - CRC networking site


aCRC: colorectal cancer.