Table 2.
Crude, adjusted and full model adjusted ORs with 95% CIs for sociodemographic characteristics for repeated calls <48 hours (N=464) compared with one-time calls (N=11 131) to the telephone triage
| One-time callers (N=11 131) |
Repeat callers (N=464) |
Crude OR (95% CI) | Adjusted OR (95% CI) * | Mutually adjusted OR (95% CI)† | |
| Ethnicity, n (%) | |||||
| Natives | 9488 (82.24) | 380 (82.24) | 1 | 1 | 1 |
| Immigrants | 833 (7.22) | 47 (10.17) | 1.41 (1.03 to 1.93) | 1.40 (1.02 to 1.93) | 1.34 (0.96 to 1.86) |
| Descendants of immigrants | 754 (6.54) | 35 (7.57) | 1.16 (0.81 to 1.65) | 1.27 (0.89 to 1.82) | 1.14 (0.79 to 1.65) |
| Annual household income, n (%) | |||||
| Very low | 3151 (28.31) | 156 (33.62) | 1 | 1 | 1 |
| Low | 3139 (28.20) | 147 (31.68) | 0.95 (0.75 to 1.19) | 0.82 (0.64 to 1.06) | 0.81 (0.63 to 1.05) |
| Middle | 3198 (28.73) | 110 (23.71) | 0.69 (0.54 to 0.89) | 1.03 (0.80 to 1.33) | 0.71 (0.54 to 0.92) |
| High | 1643 (14.76) | 51 (10.99) | 0.63 (0.46 to 0.87) | 0.65 (0.46 to 0.91) | 0.68 (0.48 to 0.96) |
*Adjusted for age and sex.
†Adjusted for age, sex, ethnicity, income, call time, caller, degree of worry, self-rated health and Charlson comorbidity score.