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. 2019 Aug 17;8(8):1239. doi: 10.3390/jcm8081239

Table 1.

Lessons learned at four levels of analysis of digital mental health services (DMHS).

Level Lesson
  • 1.

    Consumers

  1. DMHS can improve access to care for those who really need care

  2. DMHS deliver more than treatment services

  3. DMHS are used by a broad cross-section of the population
  • 2.

    Therapists

  1. DMHS require specialised therapist skills

  2. DMHS require specialised clinical processes
  • 3.

    Operating DMHS

  1. The operation of DMHS require specialised systems and skills

  2. DMHS evolve
  • 4.

    Health Systems, Funders, and Policy Makers

  1. Integrating DMHS within health systems is challenging

  2. DMHS may change the mental health system

  3. DMHS are not a panacea