Table 2.
Reports about utilization for 6‐ and 12‐mo recall period CG‐CAHPS surveys
| Characteristics | 6 mo | 12 mo | P * |
|---|---|---|---|
| Unweighted n = 1837 Weighted % | Unweighted n = 588 Weighted % | ||
| Provider usually seen for checkup | |||
| Yes | 95.9 | 95.6 | 0.80 |
| No | 4.1 | 4.4 | |
| Time with provider | |||
| <6 mo | 6.0 | 7.2 | 0.03 |
| At least 6 mo but <1 y | 17.6 | 20.1 | |
| At least 1 y but <3 | 31.8 | 30.9 | |
| At least 3 y but <5 | 18.0 | 17.9 | |
| 5 y or more | 26.6 | 23.9 | |
| Number of visits to provider | |||
| None | 3.1 | 1.4 | <0.001 |
| 1 time | 14.5 | 5.4 | |
| 2 times | 20.1 | 18.7 | |
| 3 times | 17.7 | 20.7 | |
| 4 times | 13.4 | 16.8 | |
| 5‐9 times | 20.8 | 21.5 | |
| 10 or more times | 10.5 | 15.5 | |
| Phoned office to get appointment for care needed right away | |||
| Yes | 63.9 | 66.2 | 0.47 |
| No | 36.1 | 33.8 | |
| Made appointments for a checkup or routine care with provider | |||
| Yes | 83.8 | 87.6 | 0.10 |
| No | 16.2 | 12.4 | |
| Phoned office with a medical question, during office hours | |||
| Yes | 51.0 | 55.9 | 0.14 |
| No | 49.0 | 44.1 | |
| Talked about any health questions or concerns | |||
| Yes | 85.8 | 88.3 | 0.25 |
| No | 14.2 | 11.7 | |
| Provider ordered a blood test, X‐ray, or other test | |||
| Yes | 86.7 | 93.4 | <0.001 |
| No | 13.3 | 6.6 | |
| Saw a specialist for health problem | |||
| Yes | 75.8 | 74.1 | 0.65 |
| No | 24.2 | 25.9 | |
| Took any prescription medicines | |||
| Yes | 94.0 | 93.3 | 0.66 |
| No | 6.0 | 6.7 | |
*
Chi‐squared test comparing 6‐ and 12‐month distributions for categorical variables; Mann‐Whitney U test for ordinal variables.