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. 2019 Mar 28;14(3):295–301. doi: 10.1016/j.jds.2019.01.006

Table 1.

Work stress among dental staff.

Variables n 1. Running the hospital 2. Preparing the hospital for accreditation 3. Maintaining patients' disease conditions 4. Maintaining a good relationship with patients 5. Managing medical disputes or lawsuits
Job category
 PGY 24 2.75 ± 1.189b 3.17 ± 1.239b 3.88 ± 1.296 3.79 ± 1.318 4.04 ± 1.367
 R 22 3.68 ± 1.086 4.50 ± 1.058a 3.82 ± 0.907 3.68 ± 0.894 4.50 ± 1.102
 VS 27 4.00 ± 1.109a 4.74 ± 1.163a 3.74 ± 1.196 3.52 ± 1.156 4.63 ± 1.391
 DA 35 3.37 ± 1.437 4.51 ± 1.197a 3.91 ± 1.173 3.43 ± 1.461 4.37 ± 1.416
Gender
 Female 66 3.47 ± 1.280 4.38 ± 1.212 4.03 ± 1.067a 3.67 ± 1.269 4.45 ± 1.349
 Male 42 3.43 ± 1.346 4.10 ± 1.428 3.55 ± 1.214b 3.45 ± 1.214 4.29 ± 1.330
Teaching position
 Yes 10 4.30 ± 0.823a 4.60 ± 0.966 4.10 ± 1.101 3.90 ± 1.370 4.50 ± 1.509
 No 98 3.37 ± 1.311b 4.23 ± 1.330 3.82 ± 1.152 3.55 ± 1.236 4.38 ± 1.328
Management position
 Yes 19 4.16 ± 1.015a 4.58 ± 1.017 3.79 ± 1.357 3.58 ± 1.387 4.47 ± 1.679
 No 88 3.31 ± 1.316b 4.22 ± 1.351 3.86 ± 1.106 3.59 ± 1.228 4.40 ± 1.246
Educational level
 University or below 72 3.28 ± 1.201 4.07 ± 1.304 3.89 ± 1.095 3.60 ± 1.241 4.38 ± 1.227
 Graduate or PhD student 9 3.67 ± 1.323 4.56 ± 1.014 3.78 ± 0.927 3.78 ± 1.202 4.33 ± 1.414
 MD or PhD 27 3.85 ± 1.486 4.70 ± 1.295 3.74 ± 1.347 3.48 ± 1.312 4.44 ± 1.625
Age group
 ≤29 years 55 3.09 ± 1.236b 3.85 ± 1.208b 4.00 ± 1.106 3.82 ± 1.203 4.18 ± 1.249
 30–39 years 34 3.71 ± 1.292 4.71 ± 1.360a 3.65 ± 1.203 3.26 ± 1.238 4.59 ± 1.395
 ≥40 years 19 4.05 ± 1.224a 4.68 ± 1.108a 3.74 ± 1.147 3.47 ± 1.307 4.63 ± 1.461
Seniority
 ≤9 years 75 3.27 ± 1.234b 4.12 ± 1.284 3.92 ± 1.075 3.72 ± 1.097 4.29 ± 1.260
 10–19 years 24 3.63 ± 1.408 4.46 ± 1.318 3.63 ± 1.345 3.17 ± 1.579 4.54 ± 1.474
 ≥20 years 9 4.56 ± 1.014a 5.00 ± 1.225 3.78 ± 1.202 3.56 ± 1.333 4.78 ± 1.641
Variables n 6. Salary payment system 7. Job performance evaluation system 8. Seeking a job promotion or doing academic research QMWS
Job category
 PGY 24 3.50 ± 1.216 3.25 ± 1.260b 3.25 ± 1.391b 27.63 ± 7.377b
 R 22 3.55 ± 0.739 3.64 ± 0.848 4.05 ± 0.999 31.41 ± 5.869
 VS 27 3.67 ± 1.271 4.11 ± 1.050a 4.81 ± 1.241a 33.22 ± 6.919a
 DA 35 3.57 ± 1.092 3.77 ± 1.060 3.80 ± 1.279b 30.74 ± 6.377
Gender
 Female 66 3.53 ± 1.011 3.68 ± 1.010 3.94 ± 1.251 31.15 ± 6.082
 Male 42 3.64 ± 1.226 3.76 ± 1.226 4.05 ± 1.497 30.26 ± 7.942
Teaching position
 Yes 10 3.70 ± 1.418 4.30 ± 1.059 4.80 ± 1.398a 34.20 ± 8.404
 No 98 3.56 ± 1.066 3.65 ± 1.085 3.90 ± 1.320b 30.46 ± 6.618
Management position
 Yes 19 3.53 ± 1.073 4.00 ± 0.943 4.47 ± 1.307 32.58 ± 7.784
 No 88 3.59 ± 1.110 3.65 ± 1.125 3.88 ± 1.346 30.49 ± 6.625
Educational level
 University or below 72 3.56 ± 1.086 3.61 ± 1.082 3.65 ± 1.258b 30.03 ± 6.505
 Graduate or PhD student 9 3.78 ± 1.202 4.11 ± 0.782 4.44 ± 1.236 32.44 ± 7.055
 MD or PhD 27 3.56 ± 1.121 3.85 ± 1.199 4.70 ± 1.325a 32.33 ± 7.540
Age group
 ≤29 years 55 3.53 ± 0.997 3.49 ± 1.052 3.53 ± 1.168b 29.49 ± 6.495
 30–39 years 34 3.68 ± 1.199 3.85 ± 1.105 4.35 ± 1.300 31.79 ± 6.848
 ≥40 years 19 3.53 ± 1.219 4.11 ± 1.100 4.63 ± 1.499a 32.84 ± 7.373
Seniority
 ≤9 years 75 3.56 ± 1.068 3.65 ± 1.059 3.75 ± 1.253b 30.28 ± 6.432
 10–19 years 24 3.71 ± 1.122 3.63 ± 1.173 4.21 ± 1.414b 30.96 ± 7.527
 ≥20 years 9 3.33 ± 1.323 4.44 ± 1.014 5.33 ± 1.118a 34.78 ± 7.775

Note: a significantly higher than b.