Table 2.
Variation in Health-Reported Outcomes Across Satisfaction Responses Among US Adults Aged 18 Years and Older With Established Diseases.
| Variable | Satisfaction | |||
|---|---|---|---|---|
| Optimal | Average | Poor | P Value | |
| Patient-reported outcomes | ||||
| SF-12 physical health score (poor), % (95% CI) | 3.4 (2.6-4.5) | 2.5 (2.1-3.1) | 5.2 (3.8-7.1) | <.001 |
| SF-12 mental health score (poor % [95% CI]) | 1.0 (0.7-1.5) | 1.0 (0.7-1.3) | 5.6 (4.2-7.4) | <.001 |
| Health-care resource utilization | ||||
| ≥2 emergency department visits (yes % [95% CI]) | 2.3 (1.8-3.0) | 2.3 (1.8-2.8) | 5.8 (4.2-7.9) | <.001 |
| ≥2 inpatient hospital stays (yes % [95% CI]) | 1.0 (0.7 -1.7) | 0.9 (0.6 -1.2) | 0.6 (0.3 -1.1) | .339 |
| Annual healthcare expenditure | ||||
| Unadjusted mean annual health-care expenditures in dollars (95% CI) | $4 867 ($4,226-$5,507) |
$4 290 ($3,994-$4,585) |
$4 467 ($3 774-$5,161) |
.241 |
| Annual out-of-pocket expenditure | ||||
| Unadjusted mean cost in dollars (95% CI) | $677 ($609-$745) |
$739 ($682-$797) |
$748 ($589-$906) |
.493 |
Abbreviation: CI, confidence interval.
$ represents US$. Bold shows values of statistical significance.