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. 2018 Sep 20;12(3):654–666. doi: 10.1007/s40617-018-00289-3

Table 4.

Core components in the trumpet behavioral health curriculum for establishing and maintaining therapeutic relationships with families

Module Concepts Activities
Family Perspectives

Rapport, therapeutic alliance, and relationships

Viewing the entire family as client, incorporating siblings

Understanding stress and the grief process

Empathy and perspective taking

Making time for the relationship and managing your stress

Identify the current family to focus on throughout the training

Reflect on that family’s stressors and strengths

Reflect on how family stressors and your own have impacted the relationship

Building the Therapeutic Relationship

Strategies for establishing rapport

Clarifying roles and expectations to build healthy relationships with boundaries

Active listening and caring

Seeking input and accepting feedback

Focusing on the positive, being likeable and dependable

Effective communication

Compromise and collaboration

Motivating and informing families

Seeking input on treatment

Admitting faults and mistakes

Positive, solution-focused problem solving

Positive focus and creating hope

Celebrating the child’s strengths and gains

Recognizing parent skills and efforts

Avoid dual relationships—practice with ethical ambushes

Active listening role-play exercise (reflect, with open-ended questions and open demeanor)

Describing procedures and concepts in laymen’s terms

Identifying priorities role-play exercise

Open-ended questions exercise

“Focus on the positive” exercise

Role-play on authoritative vs. authoritarian communication style

Assessing and Repairing Therapeutic Relationships

Strategies for improving trust and rapport—reflect and avoid

Passing judgment, interruptions, blame, trigger words

Jargon

Authoritarian demeanor (authoritative and collaborative instead)

Strategies for identifying and repairing a damaged relationship

Recognizing that there is a problem and apologizing

Assessing the relationship—self and other assessment

Managing planned and unexpected difficult conversations

Reflection and perspective taking

Difficult conversations role-play

Use of the therapeutic relationships self-evaluation