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. 2019 Jun 11;12(3):536–546. doi: 10.1007/s40617-019-00367-0

Table 2.

Measurement of trainees’ interpersonal skills

Item n %
Interpersonal skills: Methods of measurement Direct observation of real situations 182 95.3
Discussing scenarios 142 74.3
Informal discussions 138 72.3
Direct observation of role-plays 74 38.7
Other 17 8.9
Interpersonal skills: Barriers to measurement This skill is difficult to measure. 58 65.2
There is a lack of understanding as to how to measure this across multiple skills. 37 41.6
It is difficult to train this skill. 18 20.2
There is a lack of time. 24 27.0
I also lack this skill. 3 3.4
This skill is not important to train. 0 0.0
Other 14 15.7
Communication skills: Methods of measurement Direct observation of real situations 224 97.4
Discussing scenarios 181 78.6
Informal discussions 174 75.7
Direct observation of role-plays 101 43.9
Other 22 16.9
Communication skills: Barriers to measurement This skill is difficult to measure. 28 57.1
There is a lack of understanding as to how to measure this across multiple skills. 20 40.8
There is a lack of time. 19 38.8
It is difficult to train this skill. 8 16.3
This skill is not important to train. 1 2.0
I also lack this skill. 1 2.0
Other 11 22.4

Interpersonal skills and communication skills measured, n = 191; barriers to measuring interpersonal and communication skills, n = 89