Table 2.
A. | |||
Financial counselor (n = 85) | Insurance Company (n = 83) | Surgeon (n =83) | |
I talked with a ___. | 10 (12%) | 14 (17%) | 5 (6%) |
Helpful | 7 (70%) | 8 (57%) | 4 (80%) |
Not Helpful | 3 (30%) | 6 (43%) | 1 (20%) |
I did NOT talk with a ___. | 75 (88%) | 69 (83%) | 78 (94%) |
I wish I had. | 18 (24%) | 14 (20%) | 11 (14%) |
I am happy with that. | 57 (76%) | 55 (80%) | 67 (86%) |
B. | |||
Financial counselor (n = 11) | Insurance Company (n = 11) | Surgeon (n =12) | |
I talked with a ___. | 5 (45%) | 2 (18%) | 3 (25%) |
Helpful | 4 (80%) | 0 (0%) | 3 (100%) |
Not Helpful | 1 (20%) | 2 (100%) | 0 (0%) |
I did NOT talk with a ___. | 6 (55%) | 9 (82%) | 9 (75%) |
I wish I had. | 4 (67%) | 4 (44%) | 4 (44%) |
I am happy with that. | 2 (33%) | 5 (456%) | 5 (56%) |