Table 3.
Co-design sessions’ content.
| Co-design session and content planned | Covered content | Activities and methods | Achievements | |
| 1, 2, and 3—Strategy: user needs and product objectives | ||||
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Identification of content and functional requirements that must be included to meet the user’s needs | Identification of the needs; identification of tool requirements based on prioritized needs and the variables to consider; and comparison of existing tools | Sorting method; brainstorming; persona; and workshops in subgroups | Identification of 8 needs not covered by any contents or functionalities in the other tools |
| 4 and 5—Scope and structure: functional specifications, content requirement, interaction design, and information architecture | ||||
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Identification of content and functional requirements that must be included to meet the user’s needs (continued); design of information architecture to facilitate intuitive access to content; interaction design: development of the course of the application with the aim of facilitating the user’s tasks and defining how the user interacts with the functionalities of the site | Identification of content and functional requirements to meet the 8 user’s needs not covered by the other tools; choice of functionalities and design of information architecture | Group brainstorming; paper prototype; development from the material provided of the desired site architecture in 3 subgroups | Creation of 3 interactive PDF files (based on paper prototypes) representing what the tool should look like, what functionalities it should include, and how it should be organized |
| 6—Structure and skeleton: interaction design and information architecture and information design | ||||
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Design of information architecture (continued); interaction design (continued); design of the interface elements to facilitate the user’s interactions with the functionalities of the application: navigation, terminology, density of the text, and interface | Creation of content for different functionalities and pages and result ranking filter | Brainstorming and workshops in subgroups | Content for the caregiver profile, resource profile, needs identification questionnaire, visual analog scale, and draft of the caregiver’s testimony video and first draft of the research tool |
| 7—Skeleton: interface and navigation design | ||||
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Design of the interface elements (continued) | Validation of the content created in Session 6; discussion of privacy issues as opposed to the user experience; finalization of the algorithm database for the search tool; determination of the degree of detail of the search results; development of the keyword lexicon; and validation of the information architecture and interaction design of the site with a medium-fidelity prototype (clickable version) | Workshops in subgroups | Adjustment of the need identification questionnaire; and layout proposal for search results on the results page; draft of the keywords lexicon in association with the database |
| 8—Skeleton: aesthetic | ||||
| Graphic treatment of interface elements, and visual treatment of the text, elements on the page and navigation. | Usability test of a high-fidelity prototype (Web); presentation of different homepage proposals;-verification of the understanding of the visual analog scale; decision on which information should appear on the results page and in which form; content creation for pop-ups, pre-checking of phrases to support the quality of service, and draft for the virtual tours video; and finalization of the list of keywords (lexicon) in association within the database | Pretest; workshops in subgroups; and open discussion | Completed list of keywords (lexicon) in association with the database; collection of co-designers' impressions about the site in general; and draft of virtual tours video | |