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. Author manuscript; available in PMC: 2019 Sep 18.
Published in final edited form as: Int J Health Care Qual Assur. 2019 Feb 11;32(1):152–163. doi: 10.1108/IJHCQA-04-2017-0060

Table IV.

Patient perspectives of ED treatment, among respondents with at least one ED visit (count (%))

Question Total responses Yes No
The nurses treated me with respect and dignity 125 96 (76.8) 29 (23.2)
The physicians treated me with respect and dignity 122 65 (53.3) 57 (46.7)
The staff understood how to treat my pain and other symptoms 125 32 (25.6) 93 (74.4)
The staff was familiar with my problems and the disorder of intracranial hypertension in general 122 25 (20.5) 97 (79.5)
I felt like my problems and symptoms were taken seriously 124 44 (35.5) 80 (64.5)
The staff prescribed or treated me with narcotic medications such as Vicodin, codeine or Percocet 125 76 (60.8) 49 (39.2)
The staff made me feel as if I was seeking drugs 125 62 (49.6) 63 (50.4)
I believe that the staff’s perception of my appearance especially my weight, influences the care I received for my symptoms 122 66 (54.1) 56 (45.9)
I had a health insurance policy which covered some of the visit’s bill 124 111 (89.5) 13 (10.5)