Table 7.
Barriers for mobile health (mHealth) use rated on a 5-point Likert-type scale by patient and clinician nonusers.
| Participant, barrier | Mean (SD) | |
| Patient nonusers | ||
|
|
I am worried about the protection of the confidentiality of my personal, medical and health information | 2.65 (1.21) |
|
|
I do not trust the technical reliability of the software | 2.86 (1.06) |
|
|
I think mobile technologies are not effective and reliable for medical purposes | 3.03 (1.07) |
|
|
I am not attracted by mHealth because I cannot use the devices properly | 2.65 (1.08) |
|
|
I prefer to communicate and meet my doctor in person | 4.26 (0.93) |
|
|
I was not aware of this possibility | 3.82 (1.17) |
|
|
I cannot afford the costs of mobile devices and connection | 2.64 (1.23) |
| Clinician nonusers | ||
|
|
I am doubtful about providing mobile type of support because of data security concerns | 2.89 (1.18) |
|
|
I do not trust the technical reliability of the software | 2.34 (0.95) |
|
|
I am not interested in mHealth because I cannot use the devices properly | 2.12 (0.97) |
|
|
I was not aware of this potential use of mobile phones | 3.02 (1.17) |
|
|
I think mobile technologies are not effective and reliable for medical purposes | 2.22 (0.96) |
|
|
I realized patients are often not able to utilize mobile technologies | 3.44 (0.94) |
|
|
I still prefer to communicate and meet my patient in person | 4.13 (0.91) |
|
|
I think it would be uncomfortable mixing the face-to-face relationship with my patients with the virtual practice produced by mHealth | 2.90 (1.13) |