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. Author manuscript; available in PMC: 2019 Nov 1.
Published in final edited form as: Patient Educ Couns. 2018 Jun 1;101(11):1924–1933. doi: 10.1016/j.pec.2018.05.026

Table 6.

Description of Patient Evaluative Items by and Training Effects

Baseline Post-training Effect
Mean Range
The doctor understood how I was feeling 4.65 1 – 5 0.08
I was able to talk in the consultation when I wanted to 4.85 3 – 5 0.00
The doctor sometimes interrupted me 1.37 1 – 5 −0.01
The doctor seemed hurried 1.32 1 – 5 −0.10
The doctor was willing to discuss my worries and fears 4.65 1 – 5 −0.02
I asked all the questions I wanted to 4.66 1 – 5 0.06
The doctor listened to what I said 4.73 1 – 5 0.08*
The doctor made me feel I could ask or say anything 4.73 1 – 5 0.06
The doctor used medical terms without explaining their meaning 1.36 1 – 5 −0.08
The doctor made me feel important 4.44 1 – 5 0.04
The doctor kept me at a distance 1.39 1 – 5 −0.01
The doctor gave me hope 4.31 1 – 5 0.11
The doctor respected my need for privacy and dignity 4.66 1 – 5 0.09
I had to wait too long to see the doctor 1.67 1 – 5 0.05
The doctor made me feel like a statistic, rather than a person 1.30 1 – 5 −0.07
The doctor found out how much I understood about my cancer 4.20 1 – 5 0.09
The doctor explained what he or she was going to talk to me about 4.56 1 – 5 0.01
The doctor asked me if I had anything that I wanted to be sure was discussed today 4.47 1 – 5 0.02
The doctor asked if I had any questions 4.67 1 – 5 0.00
The doctor explained what would happen after they left the room 4.71 1 – 5 −0.08
Overall I was completely satisfied with the communication between myself and the doctor 4.75 1 – 5 0.03
Overall I was completely satisfied with the consultation 4.75 1 – 5 0.02
The doctor understood how I was feeling 4.65 1 – 5 0.08
I was able to talk in the consultation when I wanted to 4.85 3 – 5 0.00
The doctor sometimes interrupted me 1.37 1 – 5 0.01
The doctor seemed hurried 1.32 1 – 5 0.10
The doctor was willing to discuss my worries and fears 4.65 1 – 5 −0.02

Note: Statistical significance of differences are tested using Generalized Estimating Equation (GEE) models, where * denotes p<.05.

Modeled post-training effects can be interpreted as the mean increase from baseline.