Table 4.
Convergent validity and reliability of the 16-item CBI-Gr based on the final model.
| Item | Standardized factor loading | Domainb | AVEc | CRd | Cronbach’s alphaa |
|---|---|---|---|---|---|
| Q1. | 0.736 | Personal | 0.4794 | 0.8428 | 0.845 |
| Q2. | 0.644 | ||||
| Q3. | 0.606 | ||||
| Q4. | 0.785 | ||||
| Q5. | 0.84 | ||||
| Q6. | 0.481 | ||||
| Q7. | 0.619 | Work-related | 0.5277 | 0.8442 | 0.844 |
| Q8. | 0.882 | ||||
| Q9. | 0.571 | ||||
| Q10. | 0.847 | ||||
| Q11. | 0.659 | ||||
| Q12. | ----- | ||||
| Q13. | ----- | ||||
| Q14. | 0.717 | Client-related | 0.5396 | 0.8526 | 0.845 |
| Q15. | 0.758 | ||||
| Q16. | 0.819 | ||||
| Q17. | ------ | ||||
| Q18. | 0.78 | ||||
| Q19. | 0.575 |
Question 12,13 and 17 were removed from the original construct.
aReliability analysis; Cronbach’s alpha coefficient, overall Cronbach’s alpha 0.901.
bDomains were predetermined based on a previous study.
cAVE (average variance extracted) was calculated manually. dCR (composite reliability) was calculated manually.