Table 2.

Themes and example quotations from the interviews with experts from study 2

Theme	Example quotes
Interactions	“I think it goes a little too fast for an older person.” “I like the questions it was asking and I think it was all quite manageable for someone with dementia.” “I think the voice, if it was a bit more natural, a bit more human, maybe if it was an actual voice recording instead of an automated voice.”
Benefits	“I think just having the reminder with the time can be quite helpful for someone that just can’t quite remember the checkpoints of the day, is not exactly sure about the passage of time, but can still do these tasks.” “I think they will mostly feel like somebody is there for them and somebody is caring for them even though it’s not a human being. But they have someone to interact with which is quite good.” “I think it was trying to duplicate the basic needs of a person with MCI.”
The robot	“I really liked the arm movements and the face. I think those do a really good job at, better than I would expect, at giving it some more human qualities.” “The robot is quite friendly; it’s not intimidating at all. It feels nice and warm and fun.” “I really liked the arm movement. The before bed tap on the head was really nice. It really humanises it in a really interesting way.”
Improve functionality	“You want to be tailoring this to the person, you will need to know some things that will trigger them to do things.” “There are too many faces. I can tell you, working with persons with intellectual disability.” “I think it would be a good idea if they include a little bit more of the activities in daily living. They have asked brushing your teeth, but add things like bathing.”
Technical difficulties	“Technical difficulties would make a person with dementia pretty confused so it would need to be able to run quite smoothly.” “I think there are times where it doesn’t quite register the voice or answers too quickly but I think that’s solvable.” “Obviously my accent seems to be a challenge for the robot.”

MCI, mild cognitive impairment.