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. 2019 May 3;28(6):970–988. doi: 10.1002/bse.2295

Table 2.

Data collection methods

Data types Sources
Internal: top and middle management External: business partners and value chain actors Total
Semistructured interviews 8 interviews 21 interviews 29
Informal unstructured interviews 3 interviews 18 interviews 21
Focus group sessions 3 sessions n/a 3
Participant observation 3 meetings 2 industry events 5
Action research Seven AR events 3 AR events, including one major industry event organized (flywheel workshop) 10
Document analysis 25 internal documents (e.g., market studies, sales statistics, and customer lists) Over 300 publicly available documents (e.g., industry reports, market analyses, newspaper and magazine articles, and websites of industry actors) 300+