Table 1.

Description of participants.

Participants (Pseudonym)	Gender	Age (Years)	Experience with QI (in Years)	Experience in ALF (in Years)	Role	Area of Work	Major QI Projects
Peggy	Female	52	10	14	Coordinator	Resident Services	QI in coordination of services for residents
Deborah	Female	48	12	20	Administration	Administration of the facility	Overall QI in the facility
Barbara	Female	57	16	28	Marketing	Marketing	QI in marketing
Shawn	Male	45	12	15	Manager	Resident Care	QI in resident care
Sharon	Female	46	15	17	Assistant Manager	Admissions and Discharge	QI in resident care
Jennifer	Female	51	14	19	Manager	Clinical care	QI in resident care