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. 2019 Oct 4;10:2216. doi: 10.3389/fpsyg.2019.02216

TABLE 4.

Frequency of call type by priority level.

Call type Priority level
1 – Very 2 – 3 –
Urgent Urgent Routine Total


n n n n %
Disturbance 3 65 2 70 9.3%
Abandoned 911 4 58 5 67 8.9%
Check wellbeing 0 53 1 54 7.2%
Bylaw 0 4 35 39 5.2%
Domestic in progress 7 23 0 30 4.0%
Assault report 0 26 3 29 3.8%
Assist police/fire/ambulance 0 26 2 28 3.7%
Alarm 0 27 0 27 3.6%
Unwanted person 0 14 11 25 3.3%
Suicidal person 5 19 0 24 3.2%
Fight 2 20 0 22 2.9%
Weapon 12 9 0 21 2.8%
Assist general public 0 9 12 21 2.8%
Suspicious person 0 14 4 18 2.4%
Motor vehicle incident 0 16 2 18 2.4%
Drugs 0 12 5 17 2.3%
Suspicious circumstances 1 12 3 16 2.1%
Suspicious vehicle 0 7 7 14 1.9%
Mischief 0 4 10 14 1.9%
Threats 0 5 7 12 1.6%
Shots fired 9 0 0 9 1.2%
Break end enter in progress 0 9 0 9 1.2%
Theft of vehicle 0 3 5 8 1.1%
Theft in progress 0 8 0 8 1.1%
Assault in progress 7 1 0 8 1.1%
Animal 0 6 2 8 1.1%
Other call types (<1%) 9 74 55 138 18.3%
Total 59 524 171 754 100.0%