Table 3:

Selection of overall comments about Mohs educational video

Part I New Mohs surgery patients (traditional video group): “Video is very informative and sets the expectations” “Examples of before and after would be helpful”

Part I New Mohs surgery patients (narrative video group): “Informative, helpful and well-presented so far-very impressed with the team.” “Completely unnecessary and annoying!!! More humans less machines please. Thanks.” “Would have loved more technical/medical info about evaluating skin layers” “The graft was a little scary to see”

Part II Existing Mohs surgery patients viewing traditional and narrative videos: “Seeing patients discussing situation first makes it more comfortable” “I prefer video 2 [narrative] because it uses patients. But both induce comfort” “Well done. More human in video 2 [narrative]” “It was helpful to see patients undergoing the surgery” “From a learning perspective I preferred video 1 [traditional], but from a patient with anxiety perspective, think video 2 [narrative] was good.” “The second video [traditional] was more straight forward. The people in the first video were more disconcerting [narrative]” “The ‘layer’ graphic was excellent A+” “It might be more info than some patients would like to know, but not having enough info would reduce and negate the benefit of the video. More is better here.”