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. 2019 Oct 30;14(10):e0224400. doi: 10.1371/journal.pone.0224400

Table 3. Study participants’ satisfaction towards the pharmacist approach or communication.

Variables Dissatisfied Neutral Satisfied
The politeness and interest of pharmacist was good 23 (9.2) 3 (1.2) 224 (89.6)
Pharmacists provide service equally 34 (13.6) 5 (2) 211 (84.4)
Pharmacists treat the client with dignity and respect 31 (12.4) 10 (4.0) 209 (83.6)
Pharmacy professionals were available during visit 27 (10.8) 3 (1.2) 220 (88.0)
The voice and tone of the pharmacy personnel was clear 29 (11.6) 3 (1.2) 218 (87.2)
Service waiting time in the pharmacy was fair 57 (22.8) 1 (.4) 192 (76.8)