Table 3. Study participants’ satisfaction towards the pharmacist approach or communication.
Variables | Dissatisfied | Neutral | Satisfied |
---|---|---|---|
The politeness and interest of pharmacist was good | 23 (9.2) | 3 (1.2) | 224 (89.6) |
Pharmacists provide service equally | 34 (13.6) | 5 (2) | 211 (84.4) |
Pharmacists treat the client with dignity and respect | 31 (12.4) | 10 (4.0) | 209 (83.6) |
Pharmacy professionals were available during visit | 27 (10.8) | 3 (1.2) | 220 (88.0) |
The voice and tone of the pharmacy personnel was clear | 29 (11.6) | 3 (1.2) | 218 (87.2) |
Service waiting time in the pharmacy was fair | 57 (22.8) | 1 (.4) | 192 (76.8) |