Table 7.

Exemplar patient and provider information therapy program-related comments.

Respondent type	Exemplar comments
Patient	Program is great – [puts] a good emphasize on personal accountability.
	Thank you for this MedEncentive program for us. It helps me a lot to know the cause, symptoms, prevention, medicine etc. of my illness. I appreciate it, that my employer has this kind of medical program for their employees.
	I like well enough that I come back later and read related articles.
	I think the more information the patient has the better. You’re taking the right approach in educating the patient. Thank you!
	Excellent plan to get people to take ownership of their health status.
	This is [a] great incentive for patients to not only be aware of their own health and medication issues, but also an opportunity for them to read and learn more about these issues through a formal method of information retrieval. Many adults (old and young) rely upon internet to diagnose and learn about health issues and medications. This format is associated with health professionals and would seem to contain more reliable information and there is financial incentive to completion.
	I love the program. It is educational and beneficial. The financial incentive helps our family greatly as we use it for copays and supplies. We are very thankful for the program.
	I read articles on weight management, and boosting metabolism through exercise and dietary control. I found the sections on boosting metabolism by exercising vigorously at least 2.5 hours weekly in suggested increments, and the reasons for that to be interesting. I feel this is valuable, because I intend to bring my weight under better control.
	Good reminder. It’s hard to remember everything discussed at the appt. this gives me a refresher to read on my own time.
Provider	Keeps me on my toes to talk to patients about diet and exercise.
	The educational handouts are easy to read and are very helpful for my patients. It helps me educate my patients.
	...good selection of articles, easy to prescribe, keep up the good work.
	This is one of the best and most expedient ways of reinforcing discussions we have with our patients in the office setting.