Table 4.
Client’s Satisfaction Inventory
| Factors | Patient’s Response | |||
|---|---|---|---|---|
| Quality of the Materials | Poor | Fair (n=1, 8,3%) | Good (n=8, 66,7%) | Excellent (n=3, 25%) |
| Kind of Information | No, definitely | No, not realy (n=1, 8,3%) | Yes, generaly (n= 5, 41,7%) | Yes, definitely (n=6, 50%) |
| Met need | None of my needs have been met | Only a few of my needs have been met (n=2, 16,7%) | Most of my needs have been met (n=6. 50%) | Almost all my needs have been met (n=4, 33%) |
| Recommend to a friend | No,definitely | No, I don’t think so | Yes, I think so (n=2, 16,7%) | Yes, Definitely (n=10, 83,3%) |
| Amount of help | Quite Dissatisfied | Mildly Dissatisfied | Mostly Satisfied (n=9, 75%) | Very Satisfied (n=3, 25%) |
| Deal with problems | No, they seemed to make things worse | No, they really didn’t help | Yes, they helped (n= 5, 41,7%) | Yes, they helped a great deal (n=7, 58,3%) |
| Overall satisfaction | Quite Dissatisfied | Mildly Dissatisfied | Mostly Satisfied (n=8, 66,7%) | Very Satisfied (n=4, 33,3%) |
| Continue using the materials | No, definitely | No, I don’t think so | Yes, I think so (n=7, 58,3%) | Yes, Definitely (n=5, 41,7%) |
PERANTARA (self-help psychoeducation materials); Material 12 patients; Participant