Table 2.
Indicator scores and single item scores of adolescents and parents in the total sample and for adolescents and parents where the patients have achieved/not achieved the treatment goal
| All respondents (n=181) |
Patients with HbA1c<7.5% (n=48) | Patients with HbA1c>7.5% (n=117) | |||||
| Mean | SD | Mean | SD | Mean | SD | P value | |
| Adolescents | |||||||
| Consultation (seven items) | 79.5 | 14.4 | 78.5 | 16.4 | 79.5 | 14.1 | 0.94 |
| Information on food/exercise (two items) | 57.2 | 25.7 | 58.0 | 26.1 | 56.0 | 25.0 | 0.47 |
| Nurse contact (three items) | 85.2 | 14.7 | 84.7 | 14.8 | 85.0 | 15.1 | 0.85 |
| Doctor contact (three items) | 87.3 | 13.7 | 88.6 | 13.2 | 86.6 | 14.3 | 0.45 |
| Outcome (one item) | 83.2 | 19.4 | 81.8 | 21.1 | 83.2 | 18.9 | 0.84 |
| Overall score | 78.5 | 14.1 | 78.4 | 15.3 | 78.1 | 13.8 | 0.46 |
| Well received | 4.4 | 0.7 | 4.4 | 0.7 | 4.3 | 0.7 | 0.86 |
| Waiting time | 3.7 | 0.8 | 3.8 | 0.6 | 3.7 | 0.9 | 0.72 |
| Same nurses | 4.2 | 0.7 | 4.4 | 0.7 | 4.2 | 0.7 | 0.08 |
| Nurses knowledgeable | 4.6 | 0.6 | 4.5 | 0.7 | 4.6 | 0.6 | 0.67 |
| Same doctor | 4.2 | 0.9 | 4.1 | 1.1 | 4.2 | 0.9 | 0.68 |
| Doctor knowledgeable | 4.7 | 0.6 | 4.7 | 0.6 | 4.6 | 0.6 | 0.32 |
| Training in how to use equipment | 4.3 | 0.8 | 4.2 | 0.8 | 4.3 | 0.9 | 0.52 |
| Follow-up helped the patient | 4.3 | 0.8 | 4.3 | 0.8 | 4.3 | 0.8 | 0.84 |
| Parents | |||||||
| Consultation (six items) | 73.7 | 17.5 | 75.1 | 17.1 | 71.5 | 17.7 | 0.35 |
| Organisation (five items) | 67.9 | 14.2 | 70.5 | 12.5 | 65.9 | 15.1 | 0.07 |
| Equipment (three items) | 60.6 | 23.6 | 65.0 | 23.3 | 57.1 | 23.2 | 0.07 |
| Nurse contact (four items) | 79.9 | 14.8 | 82.8 | 13.2 | 78.0 | 15.1 | 0.05 |
| Doctor contact (four items) | 79.1 | 20.0 | 81.1 | 17.7 | 77.0 | 21.2 | 0.34 |
| Outcome (five items) | 76.6 | 18.3 | 78.0 | 15.4 | 74.4 | 19.5 | 0.39 |
| Overall score | 72.9 | 14.2 | 75.2 | 13.2 | 70.7 | 14.4 | 0.07 |
| Well received | 4.3 | 0.7 | 4.4 | 0.5 | 4.2 | 0.7 | 0.05 |
| Waiting time | 3.8 | 0.7 | 3.8 | 0.6 | 3.7 | 0.8 | 0.89 |
| Same nurses | 4.0 | 0.9 | 4.1 | 1.0 | 3.9 | 0.9 | 0.09 |
| Nurses knowledgeable | 4.5 | 0.7 | 4.7 | 0.6 | 4.4 | 0.7 | 0.02 |
| Same doctor | 4.0 | 1.1 | 4.0 | 1.1 | 3.9 | 1.1 | 0.56 |
| Doctor knowledgeable | 4.4 | 0.8 | 4.5 | 0.8 | 4.3 | 0.8 | 0.14 |
| Training in how to use equipment | 3.8 | 1.0 | 3.9 | 0.9 | 3.6 | 1.0 | 0.13 |
| Follow-up helped the patient | 3.9 | 0.9 | 3.8 | 0.9 | 3.9 | 1.0 | 0.64 |
All indicators were scored from 0 to 100, where 100 was the best possible experience. Individual items were scored from 1 to 5, where 5 is the best possible experience. Differences in scores were tested by Mann-Whitney U test.