Table 2.
Characteristics of the encounters (n = 8500)
| Encounter characteristics | n (percentage) |
|---|---|
| Gender | |
| Male | 4046 (47.6%) |
| Female | 4436 (52.2%) |
| Missing | 18 (0.2%) |
| Age group | |
| 0–24 years old | 355 (4.2%) |
| 25–44 years old | 1551 (18.2%) |
| 45–59 years old | 3095 (36.4%) |
| ≥ 60 years old | 3456 (40.7%) |
| Missing | 43 (0.5%) |
| Reason for encounter | |
| Present with at least one symptom | 4920 (57.9%) |
| Regular follow up | 769 (9.0%) |
| Prescription refill without other complaint | 2513 (29.6%) |
| Other reasons | 298 (3.5%) |
| Insurance type | |
| PIIS | 2111 (24.8%) |
| EBMS | 2096 (24.7%) |
| NRCMS | 3463 (40.7%) |
| Other insurance | 300 (3.5%) |
| No insurance | 431 (5.1%) |
| Missing | 99 (1.2%) |
| First time visit | |
| Yes | 521 (6.1%) |
| No | 7750 (91.2%) |
| Missing | 229 (2.7%) |
| Contracted patient | |
| Yes | 5167 (60.8%) |
| No | 3074 (36.2%) |
| Missing | 259 (3.0%) |
| Chronic disease | |
| Yes | 4902 (57.7%) |
| No | 3598 (42.3%) |
| Number of problems discussed | |
| < 3 | 7323 (86.2%) |
| ≥ 3 | 1177 (13.8%) |
| Consultation time | |
| < 5 min | 2774 (32.6%) |
| 5–10 min | 3778 (44.4%) |
| > 10 min | 1721 (20.3%) |
| Missing | 227 (2.7%) |
Abbreviation: PIIS Public institution insurance scheme, EBMS Employee basic medical scheme, NRCMS New rural cooperative medical scheme
Other reasons for encounter included check-up, transfusion and injection, sickness certificate, etc.