Table 5.
Formative measurement model evaluation.
| Formative construct (second-order construct) | Reflective constructs (first order construct) | Weights | VIF |
|---|---|---|---|
| Website Design | Information Quality Website Aesthetics Purchase Process Website Convenience Product Selection Price Offerings Website Personalization System Availability |
0.208*** 0.184*** 0.131*** 0.184*** 0.162*** 0.162*** 0.177*** 0.158*** |
2.328 2.265 1.833 2.999 2.375 2.025 1.904 1.730 |
| Customer Service | Service Level Return Handing/Policies |
0.486*** 0.626*** |
1.607 1.607 |
| Security/Privacy | Security Privacy |
0.543*** 0.541*** |
1.968 1.968 |
| Fulfillment | Timeliness of Delivery Order Accuracy Delivery Condition |
0.429*** 0.442*** 0.261*** |
2.548 3.065 1.631 |
Notes: *p < 0.10; **p < 0.05; ***p > 0.01.