Table 2.

Participant Characteristics

Characteristic	Practice A* % (n=19)	Practice B % (n=21)
Position/Job Title
Manager/Director	11% (2)	10% (2)
Nurse	11% (2)	14% (3)
Certified Medical Assistant	26% (5)	29% (6)
Other†	53% (10)	48% (10)
Duration of Employment at Practice
0–4 years	67% (12)	62% (13)
5–10 years	0% (0)	33% (7)
>10 years	33% (6)	5% (1)

^*One participant from Practice A did not provide information about duration of employment at the practice, therefore n=18 for this variable.

^†Positions grouped under “Other” include Medical Representative, Clinical Scheduler, Surgical Scheduler, Medical Records Clerk, Generalist Assistant, Referral Coordinator, Clinical Social Worker, and Phlebotomist.

Note: Percentages may not total 100% due to rounding.