Table 1.
Patient Characteristics
| Overall | No encouragement | Encouragement | P value | |
|---|---|---|---|---|
| N | 1897 | 882 | 1015 | |
| Age | ||||
| 18–50 | 58.7% | 57.3% | 58.0% | 0.68 |
| 51–65 | 30.2% | 29.7% | 30.0% | |
| 66–75 | 8.0% | 9.1% | 8.6% | |
| 76+ | 3.1% | 3.9% | 3.5% | |
| Female | 53.7% | 47.4% | 60.4% | < 0.01 |
| Race/ethnicity | ||||
| White | 66.4% | 63.8% | 69.1% | 0.38 |
| Black | 9.0% | 9.1% | 9.0% | |
| Hispanic | 13.9% | 16.3% | 11.4% | |
| Asian | 4.7% | 4.7% | 4.7% | |
| Other/missing | 6.0% | 6.2% | 5.8% | |
| Type of internet use | ||||
| Dial-up | 2.6% | 2.6% | 2.5% | 0.28 |
| Broadband | 56.0% | 59.3% | 52.6% | |
| Cell | 25.4% | 24.1% | 26.8% | |
| Wi-Fi | 16.0% | 14.0% | 18.1% | |
| Education | ||||
| High school or less | 23.2% | 28.3% | 17.9% | < 0.01 |
| Some college | 33.5% | 33.3% | 33.7% | |
| College | 43.3% | 38.4% | 48.4% | |
| Household income | ||||
| Less than $20,000 | 11.0% | 13.7% | 8.2% | < 0.01 |
| $20,000–34,999 | 10.7% | 12.9% | 8.4% | |
| $35,000–49,999 | 12.7% | 13.8% | 11.5% | |
| $50,000–74,999 | 20.3% | 20.4% | 20.2% | |
| $75,000+ | 45.3% | 39.2% | 51.8% | |
| Has a chronic condition | 63.8% | 58.5% | 69.4% | < 0.01 |
| Has a regular clinician | 73.9% | 69.9.5% | 78.2% | < 0.01 |
| Online portal utilization | ||||
| Access online record | 39.3% | 15.0% | 64.8% | < 0.01 |
| Message, among access online users | 48.3% | 34.2% | 51.9% | 0.01 |
| Refill prescription online, among access online users | 37.0% | 25.9% | 39.8% | 0.02 |
| Reviewing test results online, among access online users | 84.6% | 72.0% | 87.7% | < 0.01 |