Table 1.

Outcome measures and collection phase

	Pre	During	Post
Primary outcome
Wait time
Number of patients on the wait list	✓	✓	✓
Number of days waiting from referral to first appointment	✓		✓
Secondary outcomes
Service measures
Number of appointments delivered (new and review)	✓		✓
Outcome (booked for review, failed to attend, discharged)	✓		✓
Wait time to next first appointment and next review appointment		✓	✓
Number of days waited by the longest waiters (90th percentile and top 3)	✓	✓	✓
Outcomes from initial waitlist reduction strategy (booked for assessment or removed from waitlist)		✓
Cost directly associated with implementation		✓
Patient outcomes
Hospital admissions (number and total days)	✓		✓
Emergency department presentations between referral and first appointment	✓		✓
Change in management or risk between referral and first appointment	✓		✓
Staff perception
Staff focus group			✓