Table 3.
Communication Interaction Analysis | ||
---|---|---|
Provider Discharge Communication Behavior (Outcome) | Professional Interpreter Use (Predictor) | Adjusted Odds Ratio* (95% Confidence Interval) |
Complete discharge education† | ||
None | Reference | |
Professional interpreter | 7.1 (1.4–37.0) | |
Bilingual provider | 2.7 (0.2–46.5) | |
High-quality assessment‡ | ||
None | Reference | |
Professional interpreter | 6.1 (2.3–15.9) | |
Bilingual provider | § |
Adjusted for Emergency Severity Index triage acuity (high vs low) on presentation to the emergency department.
Discharge education considered complete if ≥3 key components of discharge education content were present in the communication interaction; n = 58 communication interactions containing discharge education for patients discharged to home.
Assessment of caregiver understanding was considered high quality if the communication interaction included teach-back or an invitation for the caregiver to ask questions; n = 101 communication interactions containing discharge education for all patients.
Dropped from model owing to small sample size (n = 3).