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. 2019 Nov 7;9(11):e030624. doi: 10.1136/bmjopen-2019-030624

Table 1.

The five key domains for CQC Inspections

Domain Description
Safe Patients are protected from abuse and avoidable harm
Effective Care, treatment and support achieves good outcomes, helps patients to maintain quality of life and is based on the best available evidence
Caring Staff involve and treat patients with compassion, kindness, dignity and respect
Responsive Services are organised so that they meet patients’ needs
Well-led The leadership, management and governance of the organisation make sure it’s providing high-quality care that is based around the individual needs, that it encourages learning and innovation, and that it promotes an open and fair culture

Adapted from: CQC. The five key questions we ask.36

CQC, Care Quality Commission.