Table 2.
Question number and content, and distribution in percentages of answers from 298 patient consultations with general practitioners (GP), district nurses (DN) and physiotherapists (PT) regarding related ideas, concerns and expectations.
| GP (n = 156) |
DN (n = 73) |
PT (n = 69) |
|||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Patients |
GP |
Patients |
DN |
Patients |
PT |
||||||||||||||||||||
| Question area, number and content | Yes | Partly yes | No | D/U | Yes | Partly yes | No | D/U | Yes | Partly yes | No | D/U | Yes | Partly yes | No | D/U | Yes | Partly yes | No | D/U | Yes | Partly yes | No | D/U | |
| Ideas | |||||||||||||||||||||||||
| 2 | If patients’ thoughts and explanations about their symptoms emerged during the consultation | 75.6 | 8.3 | 9.0 | 7.1 | 73.1 | 22.4 | 2.6 | 1.9 | 63.0 | 5.5 | 9.6 | 21.9 | 60.3 | 20.5 | 4.1 | 15.1 | 84.0 | 8.7 | 5.9 | 1.4 | 68.1 | 26.1 | 4.4 | 1.4 |
| 3 | If patients' questions about health were answered | 70.0 | 17.9 | 3.8 | 8.3 | 76.3 | 19.9 | 1.9 | 1.9 | 68.5 | 8.2 | 5.5 | 17.8 | 74.0 | 16.4 | 6.9 | 2.7 | 79.7 | 17.4 | 2.9 | – | 69.6 | 27.5 | – | 29 |
| 5 | If patients thought there was something frightening that might cause their symptoms | 7.1 | 19.2 | 62.8 | 10.9 | 25.0 | 26.9 | 44.3 | 3.8 | 6.8 | 6.8 | 69.9 | 16.5 | 5.5 | 43.8 | 42.5 | 8.2 | 14.5 | 17.4 | 58.0 | 10.1 | 17.4 | 46.4 | 36.2 | – |
| Concerns | |||||||||||||||||||||||||
| 6 | If patients had concerns and anxiety regarding investigation/treatment | 7.1 | 14.7 | 72.4 | 5.8 | 9.0 | 18.6 | 71.8 | 0.6 | 5.5 | 6.8 | 80.9 | 6.8 | 2.7 | 28.8 | 54.8 | 13.7 | 4.3 | 11.6 | 79.7 | 4.3 | 8.7 | 27.5 | 56.5 | 7.3 |
| 7 | If patients' concerns were presented | 23.1 | 16.7 | 41.0 | 19.2 | 17.3 | 18.6 | 63.5 | 0.6 | 10.9 | 13.7 | 56.2 | 19.2 | 4.1 | 21.9 | 68.5 | 5.5 | 33.3 | 17.4 | 37.7 | 11.6 | 14.5 | 31.9 | 52.2 | 1.4 |
| 8 | If patients had other concerns | 10.3 | 11.5 | 68.6 | 9.6 | 10.3 | 11.5 | 68.6 | 9.6 | 12.2 | 11.0 | 59.0 | 17.8 | 15.1 | 31.5 | 50.7 | 2.7 | 11.6 | 10.1 | 69.6 | 8.7 | 23.2 | 30.4 | 43.5 | 2.9 |
| Expectations | |||||||||||||||||||||||||
| 9 | If patients had any expectations about receiving a reason/an explanation for their symptoms | 31.4 | 16.7 | 40.4 | 11.5 | 40.4 | 30.8 | 28.2 | 0.6 | 12.3 | 12.3 | 59.0 | 16.4 | 20.5 | 17.8 | 52.1 | 9.6 | 31.2 | 31.2 | 26.1 | 10.1 | 44.9 | 29.0 | 23.2 | 2.9 |
| 10 | If patients felt they were respected and taken seriously | 95.5 | – | – | 4.5 | 95.6 | 3.8 | 0.6 | 0 | 87.6 | 5.5 | 1.4 | 5.5 | 90.4 | 1.4 | 2.7 | 5.5 | 98.6 | – | – | 1.4 | 97.1 | 2.9 | – | – |
| 11 | If patients' expectations for the consultation were fulfilled | 87.8 | 8.3 | 1.3 | 2.6 | 76.9 | 19.2 | 2.6 | 1.3 | 83.6 | 5.5 | 2.7 | 8.2 | 68.5 | 20.5 | – | 11.0 | 88.4 | 5.8 | 1.4 | 4.3 | 71.0 | 24.7 | 2.9 | 1.4 |
| 13 | If patients received help with what they expected | 84.0 | 9.6 | 0.6 | 5.8 | 80.8 | 17.9 | 1.3 | – | 76.7 | 2.7 | 1.4 | 19.2 | 74.0 | 16.4 | 1.4 | 8.2 | 85.5 | 11.6 | – | 2.9 | 65.2 | 33.4 | 1.4 | – |
| 14 | If patients thought there was anything that should have been done at the consultation but was missed | 3.8 | 2.6 | 84.6 | 9.0 | 30.8 | 9.0 | 59.6 | 0.6 | 1.4 | 1.4 | 79.5 | 17.7 | 15.1 | 5.5 | 76.7 | 2.7 | 1.4 | 4.3 | 88.4 | 5.8 | 20.3 | 13.0 | 66.7 | – |
D/U: Don’t know/unanswered.