Skip to main content
. Author manuscript; available in PMC: 2020 Sep 16.
Published in final edited form as: J Health Commun. 2019 Sep 16;24(9):711–718. doi: 10.1080/10810730.2019.1665757

Table 2.

Frequency and level of empathic response type by empathic opportunity (n=67 empathic opportunities).

EO Disconfirming Denial Perfunctory
Recognition
Implicit
Recognition
Acknowledgment Pursuit Validation/
Normalization
Shared
Feeling or
Experience
1. Progress
(n=17)
0.0% 0.0% 5.9% 11.8% 29.4% 0.0% 47.1% 5.9%
2. Challenge
(n=20)
0.0% 0.0% 5.0% 55.0% 10.0% 0.0% 30.0% 0.0%
3. Emotion
(n=30)
0.0% 6.5% 9.7% 29.0% 22.6% 0.0% 22.6% 6.5%
*

EO=Empathic opportunity