Table 3.

Rotated Component Matrix For Exploratory Factor Analysis

	Component
1	2	3
Medical Staff Services Technology	0.806	0.098	0.173
Hospital facilities and environment	0.795	0.163	−0.006
Medical staff service attitude	0.589	0.072	0.491
Medical expense	−0.076	0.773	0.103
Reimbursement ratio for medical expenses	0.198	0.749	0.123
Drug cost	0.255	0.646	0.131
Degree of hospital convenience	0.117	0.243	0.896

Notes: Extraction method is Maximum Likelihood Analysis. Rotation method is Varimax with Kaiser Normalization.