Table 5A.

Results of the linear regression analysis between different factors and patient experience (PPE-15)

	Unstandardised coefficients		Standardised coefficients	T	Significance	95% CI for B
	B	SE	Beta			Lower	Upper
(Constant)	41.09	1.11		36.89	0.00	38.90	43.27
Hospital	−0.13	0.04	−0.09	−2.99	0.00	−0.21	−0.04
Patient type	−0.31	0.28	−0.03	−1.11	0.27	−0.86	0.24
Gender	0.11	0.27	0.01	0.41	0.68	−0.42	0.65
Age	0.59	0.19	0.10	3.09	0.00	0.22	0.97
Education level	0.02	0.19	0.00	0.09	0.93	−0.35	0.38
Marital status	−0.42	0.25	−0.05	−1.70	0.09	−0.90	0.06
Occupation status	0.30	0.11	0.09	2.74	0.01	0.09	0.52
Insurance type	−0.18	0.14	−0.04	−1.34	0.18	−0.45	0.08
Service type	0.31	0.18	0.05	1.72	0.09	−0.04	0.66

Dependent Variable: total score of PPE-15; adjusted R²=0.022.

*Significant at the 95% level.

PPE, Picker Patient Experience.