Table 4.
Response and refill request rates by age.
| Age band (years) | Refill dialogues, N | Responded, n | Date of birth validation, n | Refills requested, n | Request rate, % |
| <60 | 20,883 | 9388 | 8929 | 5277 | 25.27 |
| 60-65 | 13,806 | 5444 | 5061 | 2808 | 20.34 |
| 65-70 | 79,349 | 29,625 | 27,787 | 15,014 | 18.92 |
| 70-75 | 75,902 | 25,707 | 23,949 | 12,458 | 16.41 |
| 75-80 | 42,221 | 127,732 | 11,781 | 6103 | 14.45 |
| 80-85 | 22,247 | 6256 | 5780 | 3039 | 13.66 |
| >85 | 14,385 | 4538 | 4242 | 2351 | 16.34 |
| Unspecified | 4563 | 1431 | 1364 | 501 | 10.98 |
| Total | 273,356 | 95,121 | 88,893 | 47,552 | 17.40 |