Table 7.

Examples of unstructured patient messages when the conversational artificial intelligence successfully understood the message.

Sample patient responses	Response category
“1-I only took this medication for 1 day and it caused great muscle pain. In the meantime my cholesterol levels are now below 200”	Side effect barrier
“1/2 tablet twice or thrice weekly. Changed on 6/25/18 due to recurring muscle pain and Dr XXXX concurred”	Side effect barrier
“Both kinds of pain. I can’t walk very far if i take too many so I’ve cut it to 1/4th and then when it geta to bad i stop it for a few days.”	Side effect barrier
“Caused pain on calvrs so bad i could not walk”	Side effect barrier
“Doctor took me off medication because of too much muscle pain”	Side effect barrier
“I cant take a Statin It gives me terrible muscle pain and I cant sleep !!!! No.”	Side effect barrier
“I have reported to my previous primary and his medical assistant...that the dosage prescribed gave me leg cramps and pain...I agreed to take half a pi”	Side effect barrier
“Do not have the money right now to fill it will refill it a when I have the funds”	Cost barrier
“Don’t have money right now”	Cost barrier
“Don’t have the extra money till the first.”	Cost barrier
“Don’t have the money yet to refill but plan on refilling soon”	Cost barrier
“Filling px on the military base at no cost”	Cost barrier
“1 (one)”	“1”
“1 (sent with Invisible Ink)”	“1”
“1 proceed to refill”	“1”
“1 refill”	“1”
“1-”	“1”