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. 2019 Nov 19;21(11):e13873. doi: 10.2196/13873

Table 4.

Themes identified in studies: limitations of seeking help online.

No. Limitation Number of studies Studies
1 Uncertainty about trustworthiness of resources 5 Best et al (2016) [9]; Kauer et al (2017) [39]; Horgan and Sweeney (2010) [30];
2 Lack of mental health literacy 5 Bell et al (2018) [24]; Best et al (2016) [9]; Feng and Campbell (2011) [27]; Mar et al (2014) [43]; Ruppel and McKinley (2015) [31]
3 Reinforcing treatment avoidance 4 Birnbaum et al (2017) [47]; Mars et al (2015) [36]; Rickwood et al (2015) [41]
4 Concerns about privacy and confidentiality 3 Best et al (2016) [9]; Horgan and Sweeney (2010) [30]; Mar et al (2014) [43]
5 Triggering negative behavior 2 Bell et al (2018) [24]; Mars et al (2015) [36]
6 Difficulty in providing an emergency response 1 Mar et al (2014) [43]