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. 2019 Dec 6;2019(12):CD011207. doi: 10.1002/14651858.CD011207.pub2

Jaffray 2014.

Methods Design: cluster‐RT
Groups: intervention group (motivational interviewing to improve methadone outcomes); control group (standard practice)
Participants Pharmacies: 76 of 87 approached were recruited
Pharmacy workers: 84 pharmacists of 95 contacted were recruited
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Pharmacy user: 542 methadone patients (295 intervention; 247 control)
  • mean age: intervention 32.3 ± 7.1 years; control 32.6 ± 7.3 years

  • % female: intervention 35.9%; control 36.6%


Setting: Tayside, Ayrshire, Fort Valley, Lanarkshire, Grampian, Fife
Country: Scotland, UK
Interventions Pharmacy worker‐directed intervention: training in motivational interviewing during 4 sessions, the first 2 sessions emphasised techniques and discussion, and subsequent sessions allowed practice of skills. The intervention was also supported by a resource pack.
  • Delivered by: Scottish Training on Drugs and Alcohol (STRADA) accredited motivational interview trainers

  • Type: education materials; meetings; resource packs

  • Mode of delivery: group; individual face‐to‐face; written materials; videotape

  • TDF: knowledge, skills, memory, attention, decision making, environment, context, resources

  • Duration: 4 sessions of training


Pharmacy worker control: usual practice
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Pharmacy user‐directed intervention: motivational interviewing offered at sessions over 6 months
  • Delivered by: pharmacists

  • Type: motivational interviewing

  • Mode of delivery: individual face‐to‐face

  • Duration: 6 month

  • Number of sessions: as needed

  • TDF: this level of intervention not reported

  • Follow‐up: 7 months (end of treatment)


Pharmacy user control: usual treatment
Outcomes Pharmacy worker:
  • Uptake + attendance at training ‐ 60% to 80%

  • Behaviour: motivational interview techniques using the Behaviour Change Counseling Index (BECCI)


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Pharmacy user:
  • Clinical: not assessed

  • Psychological health: not assessed

  • Behavioural: illicit heroin use

  • Quality of life: Maudsley Addition Profile

  • Process: interaction with pharmacists

  • Costs: not assessed

Notes Funding source: Chief Scientist Office, Edinburgh, Scotland, UK
Risk of bias
Bias Authors' judgement Support for judgement
Random sequence generation (selection bias) Unclear risk Randomised but method unclear
Allocation concealment (selection bias) Unclear risk Unclear method for randomisation
Baseline outcome measures similar Low risk Any differences adjusted for in analyses
Baseline characteristics similar Low risk Any differences adjusted for in analyses
Incomplete outcome data (attrition bias) 
 All outcomes Unclear risk Intention‐to‐treat with imputation for missing values but only for certain variables, others excluded
Blinding of outcome assessment (detection bias) 
 All outcomes High risk Assessor aware of groupings
Protection against contamination High risk Although cluster randomised, report considerable movement of patients between pharmacies.
Selective reporting (reporting bias) Low risk Not noted
Other bias Unclear risk Only missing estimates were made for treatment satisfaction, physical and psychological scores.
Blinding of participants and personnel (performance bias) 
 All outcomes Low risk Patients blinded