Figure 1.

Timeline of interventions and reports of mistreatment from the AAMC Graduation Questionnaire.

• EMTF: Ending Mistreatment Task Force.
• Defining Mistreatment: A document providing definitions and examples to distinguish mistreatment from a sub-optimal learning environment.
• Faculty Accountability Initiatives: Included distribution of a new faculty Code of Professional Behavior, a revised Teacher-Learner Agreement, a Faculty Promise imbedded in annual faculty performance reviews and explicit description of professionalism obligations in letters of offer for new faculty.
• Office of Professionalism: A confidential resource for reporting mistreatment and a means to provide confidential, non-punitive feedback to teachers reported for mistreatment.
• The Office also conducted outreach activities in an effort to promote an institution-wide culture of professionalism and respect.
• 5-Minute Clinical Orientation: A guide for clinical teachers that addressed myths about millennial learners, reinforced students' expectations for hard but respectful questions and recommended ‘best practices’ to help promote a respectful learning and clinical care environment.
• Student Mistreatment Videos: Student-produced videos illustrating examples of mistreatment, including student neglect, humiliating questioning, racial and gender bias toward students and dehumanizing remarks directed at patients or clinical care team members.
• FAQ for Students: A document produced by the Office of Professionalism and the EMTF, describing the procedures for reporting mistreatment and reinforcing the benefits and safety of reporting.