Table 4.
Construct amd items | Factor load | Cronbach alpha | Composite reliability | Average variance extraction | |
Cognitive trust (CT) |
|
.950 | 0.968 | 0.909 | |
|
CT1: This physician was competent and effective in meeting my needs. | 0.938 |
|
|
|
|
CT2: This physician was capable and proficient. | 0.967 |
|
|
|
|
CT3: This physician was very knowledgeable in his or her medical field. | 0.955 |
|
|
|
Affective trust (AT) |
|
.903 | 0.940 | 0.838 | |
|
AT1: This physician would act in my best interest. | 0.885 |
|
|
|
|
AT2: If I required help, this physician would do his or her best to help me. | 0.937 |
|
|
|
|
AT3: I think this physician is friendly and approachable. | 0.924 |
|
|
|
Choice of physician (CP) |
|
.899 | 0.937 | 0.832 | |
|
CP1: I would be willing to choose this physician. | 0.932 |
|
|
|
|
CP2: I would be willing to recommend this physician to others. | 0.932 |
|
|
|
|
CP3: I have positive things to say about this physician. | 0.872 |
|
|
|
Patient expertise (PE) |
|
.906 | 0.941 | 0.841 | |
|
PE1: I am knowledgeable about mHealth services. | 0.916 |
|
|
|
|
PE2: I learn well about mHealth services. | 0.921 |
|
|
|
|
PE3: I have rich experience in mHealth services. | 0.914 |
|
|
|