Table 7.

Most common difficulties by subthemes with number of participants in both groups affected.

Difficulty subtheme	Participants in the people with depression and anxiety group affected (n=21), n	Participants in the comparison group affected (n=7), n
Lack of control over access and usage	19	1
Unexpected and irrelevant content is upsetting	17	6
Lack of support for error recovery and overcoming emotional difficulties	17	1
Features and content that are reminders of upsetting experiences and negative affect triggers	14	0
Understanding complicated user interfaces on the Web	14	2
Information gathering on the Web	12	2
Malfunctioning websites	11	2
Lack of security controls	11	0
Privacy risks	10	1
Ambivalent contact	10	1
Social comparison cues on social media that result in increased negative affect	7	0
Abusive content limits Web usage by those who avoid it	5	0