Table 4.
Feasibility at 6 weeks and 12 weeks following enrollment.
| Feasibility question | 6 weeks (N=22)a, n (%) | 12 weeks (N=22)a, n (%) | ||
| Use | ||||
|
|
How often did you access the website? | |||
|
|
|
Never | 3 (14) | 2 (9) |
|
|
|
Less than once a week | 3 (14) | 4 (18) |
|
|
|
Once a week | 4 (18) | 8 (36) |
|
|
|
2-3 times weekly | 9 (41) | 6 (27) |
|
|
|
Once daily | 2 (9) | 1 (5) |
|
|
|
More than once daily | 1 (5) | 1 (5) |
|
|
How much time was spent on the website each session? | |||
|
|
|
At least 10 min | 9 (41) | 8 (36) |
|
|
|
At least 30 min | 3 (14) | 7 (32) |
|
|
|
At least 1 hour | 6 (27) | 1 (5) |
|
|
|
More than 1 hour | 1 (5) | 4 (18) |
|
|
|
Can’t recall | 0 (0) | 1 (5) |
|
|
Did you read the weekly tips sent to your email address or by text to your phone? | |||
|
|
|
Yes, read weekly tip texts/emails | 20 (91) | 21(96) |
|
|
Did you use the audio option on any of the information screens or activities? | |||
|
|
|
Yes, used the audio option for any guide | 13 (59) | 13 (59) |
|
|
Did you view any of the testimonial (real life story) videos? | |||
|
|
|
Yes, viewed 1+ testimonial videos | 17 (77) | 18 (82) |
|
|
What difficulties did you experience using the website? | |||
|
|
|
No computer access | 0 (0) | 1 (5) |
|
|
|
Computer not working | 1 (5) | 1 (5) |
|
|
|
Forgot password | 2 (9) | 0 (0) |
|
|
|
Could not play the videos | 0 (0) | 1 (5) |
|
|
|
Could not play the audio | 0 (0) | 1 (5) |
|
|
|
Could not print | 2 (9) | 1 (5) |
|
|
|
Lost or confused about website address | 3 (14) | 1 (5) |
|
|
|
Wanted to use it on my smartphone but it didn’t work | 2 (9) | 2 (9) |
| Satisfaction | ||||
|
|
How satisfied are you with your experiences with website? | |||
|
|
|
Never went on site | 3 (14) | 1 (5) |
|
|
|
Quite dissatisfied | 1 (5) | 1 (5) |
|
|
|
Indifferent or mildly satisfied | 3 (14) | 0 (0) |
|
|
|
Mostly satisfied | 6 (27) | 8(36) |
|
|
|
Very satisfied | 9 (41) | 12 (55) |
|
|
Would you use the website again in the future? | |||
|
|
|
Yes, definitely | 12 (55) | 10 (46) |
|
|
|
Yes, I think so | 8 (36) | 10 (46) |
|
|
|
No, I don’t think so | 1 (5) | 2 (9) |
|
|
|
No, definitely not | 0 (0) | 0 (0) |
|
| ||||
|
|
Would you recommend the website to a friend in need? | |||
|
|
|
Yes, definitely | 13 (59) | 13 (59) |
|
|
|
Yes, I think so | 7 (32) | 9 (41) |
|
|
|
No, I don’t think so | 1 (5) | 0 (0) |
|
|
|
No, definitely not | 0 (0) | 0 (0) |
| Perceived effectiveness | ||||
|
|
Did the website help you deal more effectively with your traumatic experience and its consequences? | |||
|
|
|
Yes, a great deal | 7 (32) | 6 (27) |
|
|
|
Yes, it helped | 11 (50) | 16 (73) |
|
|
|
No, it really didn’t help | 1 (5) | 0 (0) |
|
|
|
No, it seemed to make things worse | 0 (0) | 0 (0) |
|
|
How helpful did you find the testimonial videos? | |||
|
|
|
Did not watch | 5 (24) | 4 (18) |
|
|
|
Not at all helpful | 0 (0) | 0 (0) |
|
|
|
Slightly helpful | 3 (14) | 3 (14) |
|
|
|
Moderately helpful | 4 (18) | 3 (14) |
|
|
|
Very helpful | 9 (41) | 12 (55) |
|
|
Did you find any of the testimonial videos upsetting?b | |||
|
|
|
Did not watch | 5 (24) | 4 (18) |
|
|
|
No, not upsetting | 9 (41) | 13 (59) |
|
|
|
Yes, slightly upsetting | 3 (14) | 5 (23) |
|
|
|
Yes, moderately upsetting | 2 (9) | 0 (0) |
|
|
|
Yes, very upsetting | 2 (9) | 0 (0) |
|
|
Helpfulness of weekly tip texts/emails | |||
|
|
|
Not at all helpful | 2 (9) | 0 (0) |
|
|
|
Slightly helpful | 3 (14) | 3 (14) |
|
|
|
Moderately helpful | 11 (50) | 10 (46) |
|
|
|
Very helpful | 4 (18) | 9 (41) |
aA total of 24 participants were consented and enrolled, but 2 were lost to follow-up before the 6-week measures.
bParticipants reported significantly lower levels of finding testimonial videos upsetting at 12 weeks compared with 6 weeks (t14=2.36; P=.03).