Table 4.
The effect of online services and reviews on outpatient visits (sample is the complete June 2014 sample. Dependent variable is the difference between the log outpatient visits on Haodf and the log outpatient visits on Guahao. Dependent variable is Ln(Houtpatient_carei)-Ln(Goutpatiet_carei).
| Variable | Model 1 Coefficient (robust standard error) | P value | Model 2 Coefficient (robust standard error) | P value | Model 3 Coefficient (robust standard error) | P value | Model 4 Coefficient (robust standard error) | P value |
| HTime | 0.289 (0.058) | .11 | 0.424 (0.055) | .11 | 0.036 (0.035) | .11 | 0.108 (0.065) | .04 |
| GTime | –0.154 (0.107) | .12 | –0.086 (0.102) | .12 | 0.102 (0.066) | .12 | 0.035 (0.035) | .12 |
| LnHwritten_Consultation | — | — | 0.397 (0.066) | <.001 | 0.325 (0.048) | <.001 | –0.191 (0.197) | .11 |
| LnHtelephone_Consultation | — | — | 0.075 (0.060) | .10 | 0.093 (0.039) | .005 | 0.397 (0.219) | .04 |
| Hrating | — | — | — | — | –0.028 (0.027) | .23 | –0.003 (0.028) | .22 |
| LnHreview | — | — | — | — | 0.518 (0.081) | <.001 | 0.116 (0.244) | .03 |
| Grating | — | — | — | — | –0.066 (0.034) | .009 | –0.163 (0.143) | .04 |
| LnGreview | — | — | — | — | –1.037 (0.043) | <.001 | –1.119 (0.170) | <.001 |
| LnHwritten_Consultation*LnHreview | — | — | — | — | — | — | –0.101 (0.039) | <.001 |
| LnHtelephone_Consulation*LnHreview | — | — | — | — | — | — | –0.011 (0.039) | .04 |
| LnHwritten_Consultation*Grating | — | — | — | — | — | — | 0.019 (0.021) | .01 |
| LnHwritten_Consultation*LnGreview | — | — | — | — | — | — | 0.015 (0.028) | .45 |
| LnHtelephone_Consulation*Grating | — | — | — | — | — | — | 0.033 (0.206) | .04 |
| Lntelephone_Consulation*LnGreview | — | — | — | — | — | — | –0.001 (0.026) | .31 |
| Adjusted R2 | 0.0002 | — | 0.101 | — | 0.634 | — | 0.642 | — |
| N | 474 | — | 474 | — | 474 | — | 474 | — |