TABLE 1.

Patient’s waiting times at subsections of primary health care facilities.

Subsections of waiting-time list	Pre-assessment of waiting times (1) or post-assessment of waiting times with pilot intervention (2)	n	Mean	Standard deviation	p-value (when random sampling is assumed)	Effect size (Cohen’s d-value)
Arrival time	1	360	35.34	37.65	0.0001	0.34
	2	360	22.66	30.12
Waiting time before vital signs were assessed	1	360	57.15	55.76	0.0001	0.47
	2	360	88.96	67.64
Assessment of vital signs	1	360	5.70	4.25	0.3792	0.05
	2	360	6.22	10.32
Waiting time before consultations	1	360	69.22	61.59	0.0001	0.53
	2	360	36.86	38.42
Time required for consultation and dispensing of medications	1	360	11.68	15.06	0.0073	0.180
	2	360	8.98	11.58